Synopsis

Note that Circuit City does not match prices below their cost. The method they use to calculate their cost is not stated and the costs are not published, so there is no way to know whether the price match will be below their threshold or not before you attempt the price match.

Price matches must be made at point of sale; the only adjustments afterward are for the price protection policy. Basically, if the price drops within 30 days on the site then you can claim the difference as a price adjustment.

Circuit City went out of business in 2009. Systemax bought the rights to the online site and operate the current store associated with this price match. They also operate TigerDirect and CompUSA.

“CircuitCity.com's PRICE GUARANTEE: Shop with confidence, our price guarantee includes time of sale price matching as well as 30 day price protection.

CircuitCity.com’s point of sale price match policy: At point of sale we will match any competitor’s price on identical offers or items. The item must be in-stock, available for immediate shipment and be in the same condition as the CircuitCity.com advertised item. Price matched items are limited to one per household. Sorry, but we do not offer price matches on any item that is advertised below CircuitCity.com’s actual cost.

CircuitCity.com’s 30 day price protection policy: In the event our regular advertised price on an item falls within 30 days of your purchase date simply E-Mail us within 30 days of your original purchase date and we will issue you a Credit in the amount of the price drop good toward the purchase of anything else we sell. This price protection policy only applies to regularly advertised products and doesn't apply to limited time sales, instant savings offers, instant or mail-in rebates, coupons, private offers, auctions, open box items, limited quantity and close out items or other promotions or offers and may not be used in conjunction with other discounts. Due to fluctuations in the industry, CPU’s, Memory, and products or bundles containing a CPU or Memory (ex. Desktop and laptop computers) are not included in our price protection policy. Prices on CPU and Memory are subject to frequent change and we cannot offer price protection on these items and products containing these items in the event prices rise or fall.” – Circuit City website

Quick Facts

Percentage

100%

Price Protection Time Limit

30 days

Proof Required

Flyer, URL, etc.

Difficulty Level

Medium

Successful Outcome Probability

Medium

Conditions

  • At point of sale will match any competitor’s price on identical offers or items
  • Must be in-stock, available for immediate shipment and be in the same condition as the CircuitCity.com advertised item
  • One per household

Exclusions

  • Items below Circuit City’s cost
  • Price protection doesn't apply to limited time sales, instant savings offers, instant or mail-in rebates, coupons, private offers, auctions, open box items, limited quantity and close out items or other promotions or offers and may not be used in conjunction with other discounts
  • Price protection does not include CPU’s, Memory, and products or bundles containing a CPU or Memory (ex. Desktop and laptop computers).

More Information

  1. Circuit City’s Price Guarantee on the Circuit City website
  2. Circuit City Company Information
  3. Circuit City Return Policy
  4. Circuit City Gift Cards
  5. Circuit City.com

American Price Matching Businesses

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