Synopsis

Price match requests are submitted via email. Note that Buy.com only price matches against 5 specified Internet site, which tend not to have the lowest available prices for most items.

“At Buy.com, we offer a best price guarantee in all our stores except our Cellular and Clearance stores and in all cases excluding Marketplace items. If you find a price lower than ours on the Qualified Internet Retailer sites listed below, and you meet the eligibility requirements listed below, you may qualify for an even better price. You can request a credit that will beat our competitor's price by one cent.

You are eligible for a refund if your request meets the following conditions:

  • Our Best Price Guarantee is valid only for the below Qualified Internet Retailers.
  • The Qualified Internet Retailer must have the identical product in-stock and the product is priced accurately.
  • Requests must be submitted within three (3) days from the date of purchase at Buy.com.
  • Our Best Price Guarantee is valid up to a maximum of three (3) requests within a 30-day period.
  • Our Best Price Guarantee is limited to a maximum of $100.00 per request.
  • Our Best Price Guarantee is limited to a minimum of $1.00 per request.
  • Our Best Price Guarantee does not apply in our Cellular or Clearance stores, and in all cases excludes Marketplace items.

Qualified Internet Retailers

  • Amazon.com
  • BestBuy.com
  • bn.com
  • OfficeDepot.com
  • Walmart.com

 

When requesting a price match, please be aware that prices will be compared on the following criteria:

  • Price comparisons include the product price plus shipping & handling charges when calculating the competitor's total price in comparison to Buy.com's product price and lowest priced shipping method for that item.
  • Our Best Price Guarantee does not apply when you use coupons, rebates, promotional offers, free shipping, or product-bundle pricing on the order.
  • Our Best Price Guarantee does not apply to membership pricing.
  • Our Best Price Guarantee is limited to up to three (3) of the same product, shipped to the same address.
  • The Best Price Guarantee is subject to change at any time.” – buy.com

Quick Facts

Percentage

100%

Price Protection Time Limit

3 days

Proof Required

URL, screen print, etc.

Difficulty Level

Medium

Successful Outcome Probability

Medium

Conditions

  • Identical product in-stock and the product is priced accurately
  • Price comparisons include the product price plus shipping & handling charges
  • Does not apply to membership pricing
  • Limited to up to three of the same product, shipped to the same address
  • Requests must be submitted within three days from the date of purchase
  • Maximum of $100.00 per request
  • Minimum of $1.00 per request
  • Maximum of three requests within a 30-day period

Exclusions

  • Does not apply when you use coupons, rebates, promotional offers, free shipping, or product-bundle pricing on the order
  • Cellular and Clearance Stores
  • Valid only for Amazon.com, BestBuy.com, bn.com, OfficeDepot.com, Walmart.com
  • Marketplace items.

More Information

  1. Best Price Guarantee on the Buy.com web site
  2. Buy.com Canada

American Price Matching Businesses

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